Frequently Asked Questions

Trezor Suite - Frequently Asked Questions

What is Trezor Suite?

Trezor Suite is the official companion software for the Trezor hardware wallet. It allows you to manage your Bitcoin, Ethereum, and other cryptocurrencies securely through your web browser while keeping your private keys protected on your Trezor hardware device.

What is a Trezor hardware wallet?

Trezor is a secure hardware wallet designed to store your Bitcoin, Ethereum, and other cryptocurrencies offline. It keeps your private keys isolated from internet-connected devices, protecting your digital assets from online threats. Trezor Suite works seamlessly with your Trezor hardware wallet.

How does Trezor protect my cryptocurrencies?

Trezor uses military-grade encryption and a secure element chip to store your private keys offline. This means your keys never leave the device, even when signing transactions. All operations requiring private keys are performed within the secure environment of the Trezor device, while Trezor Suite provides the user interface.

What cryptocurrencies does Trezor Suite support?

Trezor Suite supports Bitcoin, Ethereum, and many other major cryptocurrencies and tokens. The Trezor Suite is regularly updated to add support for additional cryptocurrencies and tokens.

What is a recovery phrase and why is it important?

A recovery phrase (also known as a seed phrase or mnemonic phrase) is a series of 12, 18, or 24 words that serves as a backup for your wallet. If your Trezor device is lost, damaged, or stolen, you can use this phrase to recover all your cryptocurrencies on a new device using Trezor Suite. It's crucial to keep your recovery phrase secure and never share it with anyone.

Is Trezor Suite open source?

Yes, Trezor Suite and firmware are open source, allowing the community to review the code for security vulnerabilities. This transparency is essential for a security-critical application like a cryptocurrency wallet.

How do I set up my Trezor device with Trezor Suite?

Setting up your Trezor is simple. Access the Trezor Suite in your web browser, connect your device to your computer, and follow the step-by-step instructions in the app. The setup process includes creating a new wallet, setting a device password, and backing up your recovery phrase.

What happens if I lose my Trezor device?

If you lose your Trezor device, your cryptocurrencies remain safe as long as no one has access to both your device and your PIN. To regain access to your funds, you can use your recovery phrase to restore your wallet on a new Trezor device using Trezor Suite or any compatible wallet.

Is Trezor Suite compatible with other wallet software?

While Trezor works best with the Trezor Suite, it follows industry standards for HD wallets (BIP39, BIP44), making it compatible with many other wallet software solutions. This ensures you're not locked into a single ecosystem.

Where is Trezor manufactured?

Trezor is proudly designed and manufactured in the Czech Republic, known for its precision engineering and strong privacy laws. Each device undergoes rigorous quality control to ensure the highest standards of security and reliability, and Trezor Suite is developed with the same attention to detail.

How do I know if my Trezor has been tampered with?

Trezor devices come in tamper-evident packaging. When you receive your device, check that the packaging is intact with no signs of tampering. Additionally, the Trezor Suite performs a genuine device check during setup to verify the authenticity of your device.